Is your purchase not quite what you had envisioned? 

We offer free exchanges, with a $15 return label fee applicable to returns*. 

We accept the return of unworn and unused merchandise purchased from www.palmbeachsandals.com within 30 days from the original fulfillment date. 

*Original shipping charges are not eligible for refund on orders that were shipped correctly.

All final-sale styles and color combinations, and all monogrammed, custom, and made-to-order styles are final sale. They may not be returned or exchanged at any time. 

Your eligible return must be accompanied by the original receipt and packaging, as well as any gift with purchase. 

When trying on our sandals, we kindly ask that you walk on carpet and try on with clean feet. Due to our sandals being constructed of leather, our sandals will attract the natural oils of your feet and we are unfortunately unable to accept returns with scuffed soles or toe prints. 

How to begin a Return:

Please email returns@pbsandals.com with your order number and request. A return label will be sent to you within 3-5 business days. Once the return package has been received by Palm Beach Sandals at our workshop, your refund will be processed back to the original form of payment.